Answers from your facts
It only uses what you approve, like your services, prices, areas and opening times. If it doesn't know, it offers to put them in touch with your team.
MOJICHAT
Answer every website visitor, day and night
An assistant on your website that answers from facts you approve and sends every lead to you.
Studio Lumen
Replies instantly
Hi! Ask us anything about our treatments, prices or opening times.
Are you open on Sundays?
We're open Sundays 10am to 4pm. Would you like the team to book you in?
Yes please!
How it works
What your visitors see, and what lands with you. Shown with an example business.
- 1
A visitor asks a question
Someone on your website wants to know a price, a time or whether you cover their area. They ask straight away, day or night.
9:415Gstudiolumen.co.ukStudio LumenReplies instantlyHi! Ask us anything about our treatments, prices or opening times.
PricesOpening timesBook inDo you do balayage, and how much is it?
Type a question... - 2
They get a clear answer in seconds
MojiChat answers only from the facts you've approved, like your prices, services and opening times. It never makes things up.
9:415Gstudiolumen.co.ukStudio LumenReplies instantlyDo you do balayage, and how much is it?
Yes, we do! Balayage starts from £95 and takes about three hours. Saturdays book up fast.
Would you like the team to find you a time?
Answered in 2 seconds, from Studio Lumen's own price list
Type a question... - 3
It takes their details
Once they're ready, it asks for their name and number, with a short note on how they'll be used.
9:415Gstudiolumen.co.ukStudio LumenReplies instantlyYes please, a Saturday if possible
Leave your details and the team will be in touch.
Maya07700 900123We'll only use these to reply to you. Privacy notice
SendThanks Maya! The team will call you today to book your Saturday.
- 4
The lead lands with you
You get the enquiry with what they want and how to reach them, in your CRM or your email, and the whole chat is kept for you to read.
New enquiryReady to bookMaya
From website chat, 21:47
- Phone
- 07700 900123
- Wants
- Balayage, a Saturday
- Asked about
- Price and time it takes
Call MayaChat
Maya: Do you do balayage, and how much is it?
Assistant: Yes, from £95, about three hours.
Maya: Yes please, a Saturday if possible
- 5
No enquiry gets lost
If the chat is ever unavailable, a simple enquiry form takes its place, so visitors can still reach you.
9:415Gstudiolumen.co.ukStudio LumenReplies instantlyOur assistant is taking a short break. Leave your details and the team will reply.
Your namePhone or emailHow can we help?SendThe enquiry still reaches the team
Leave your details above
Day and night
Visitors get an answer at 10pm on a Sunday, and you wake up to the enquiry.
Every lead sent to you
Their name, contact details and what they want go to MojiCRM or your email, and the whole chat is kept for you to read.
Looks like your website
Your colours, your greeting and your tone of voice, so it feels like part of your site.
Private by design
Nothing is stored on a visitor's device until they open the chat, and their details are only taken with a clear note on how they'll be used.
A safety net built in
If the chat is ever unavailable, a simple enquiry form takes over, so no one leaves without a way to reach you.
Grows with you
Booking links, opening-hours messages and more, shaped around your business as you grow.
Your choice
Use it your way
Start with what you need now and add more as you grow.
Use it on its own or alongside MojiCRM or MojiEngage.
On its own
Add MojiChat to your website, with every lead sent straight to you.
With MojiCRM
Leads from the chat arrive in MojiCRM as enquiries, next to the rest.
With MojiEngage
Website visitors and their chats sit in the same contacts list as your Instagram contacts.
Free review
Tell us what you'd like to improve
Send a few details and our team will come back with the next steps worth looking at first.
Fast Response
We typically reply within 2-4 business hours. If your enquiry is urgent, mention it in your message.
UK-Wide Coverage
We work with businesses across the UK, including Liverpool, Manchester, London, and surrounding areas.